FAQ

Solution: To place an order online, create an account or log in to your existing account. Browse our product categories, select the items you need, and add them to your cart. Proceed to checkout, enter your Delivery details, and choose a payment method to complete your purchase.

Solution: We offer several delivery options, including standard, express, and same-day delivery. Shipping fees vary based on the delivery method and location. Detailed information on delivery times and costs is available at checkout and on our Delivery information page.

Solution: You can submit a prescription online by uploading a photo or scanned copy of your prescription during the checkout process. Alternatively, your doctor can send an electronic prescription directly to us. Ensure that your prescription is clear and legible to avoid any delays.

Solution: Our online pharmacy offers a wide range of products, including prescription medications, over-the-counter remedies, nutritional supplements, wellness products, first aid supplies, baby care products, and senior care items. Browse our categories to find what you need.

Solution: You can contact our customer support team via phone, email, or live chat. Our contact details and support hours are listed on the Contact Us page. We are here to assist you with any questions or concerns you may have.

Solution: We accept returns and exchanges for most products within 30 days of purchase, provided they are in their original condition and packaging. Prescription medications cannot be returned due to regulatory reasons. For more details, please visit our Return and Exchange Policy page or contact customer support.